Thank you for registering to attend a Soul of Cooking Kitchen Class or Private Event. This policy describes what happens should you need to cancel. To receive a full refund, cancel up to 4 days before the scheduled start time for cooking classes and at least 14 days before the scheduled date for private events. Refunds will be processed using the original payment method.
Unfortunately, we are unable to offer refunds or in-store credit for cancellations made within 4 days of your class start time or within 14 days of your private event. Cancellations or changes can be made by emailing us at firstname.lastname@example.org during normal business hours (9 am – 5 pm, Monday through Friday).
When The Soul of Cooking Kitchen must cancel a class due to inclement weather, COVID related restrictions, or other circumstances beyond our control (e.g., power outages, facility issues, etc.), we will attempt to notify you by email or telephone with as much notice as possible. If this occurs, The Soul of Cooking Kitchen will issue a full refund to the original form of payment. However, if we do not affirmatively cancel a class by email or telephone and you are unable to attend, our standard cancellation policy applies. Please note that The Soul of Cooking Kitchen reserves the right to modify class menus at any time due to ingredient availability or seasonality.
Online Cooking Class Wavier and Media Release I understand that by turning on my electronic device’s camera during an Online Cooking Class, it will broadcast to the Chef and class participants. I consent to and allow any reproduction of any and all photographs or video recordings taken of myself or member of my household during our participation in the Online Cooking Class. I agree to The Soul of Cooking Kitchen’s right to use or reproduce such photographs and video recordings in any media, including social media or online.